Expert insights and thought leadership in case management — from Christina Shollack and the Case Management Society of America (CMSA)
The Caregiver Crisis: How Case Managers Can Prepare Families for High Turnover in Home Care
This article addresses the critical issue of high caregiver turnover in home healthcare, citing that caregiver turnover rates reached an alarming 79% in Q4 2024. This turnover disrupts patient care continuity and increases risks of medication errors and hospital readmissions.
The author stresses that while turnover is systemic, case managers can mitigate impact through education and preparation, balancing “assertiveness with kindness, courtesy, and empathy.”
Christina Shollack owns Cornerstone Case Management & Consulting with 28+ years of nursing and case management experience, specializing in catastrophic injury cases. Her expertise in complex medical case management and commitment to patient advocacy has established her as a thought leader in the field.
Latest posts from the Case Management Society of America
Explores how the outdoor treasure-hunting hobby of letterboxing mirrors key principles of healthcare practice and patient navigation.
Addresses mental health recovery and workplace openness — as mental health conversations become more open, case managers play a vital role in whole-person recovery.
Makes the case for attending the CMSA Annual Conference, emphasizing that staying current in case management best practices matters across all healthcare settings.
If something you read resonated with you, or if you'd like to learn how Christina can support your situation, reach out — she responds personally to every message.
